Capri Nails Llc in Suwanee, Georgia

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• Sabrina Pineda

  Posted Oct, 16 2019

  I would choose 0 stars, if this let me. I was basically embarrassed out of the store today after I requested both a re-polish for my toes as well as a manicure for my daughter. Of course, my polish was done quicker, so I sat and relaxed for a while in the massage chair while my daughter had her manicure done. It was Sunday afternoon, so business was slow and there were only a couple of people in the store. But, when my daughter walked over to have her nails dry - the owner (who had been sitting at the front desk clipping her own toenails, mind you) TOLD me (not asked) that my nails would dry faster at the drying station and I should move. When I explained to her that I was just relaxing, she said, and I quote, "if you wanted to sit in the chair this long, you should have paid for a pedicure". I was in shock and embarrassed since there were other customers around and said, well I am still paying for my daughter's service and she said yes, but not a pedicure. At this point, I was already collecting my things and she continued to tell my technician to check my nails and put my shoes on, as if I was taking too long. I cannot believe how rude she was. I still paid and tipped the technician, of course, but I let her know I would not come back and I did not appreciate her rudeness, mostly the fact it was in front of other customers and she just said "ok". So, please know this place does not value its customers.
• Brie rohadfox

  Posted Mar, 14 2019

  If i could put 0 stars I would. Terrible establishment, does not care for your nails or what they have done to them. Also, i don’t really like being yelled at by the staff for their faults. You ask for one thing and you get a whole other set of nails you never wanted. I woke up one morning to my nails swollen and in pain. there’s so many other nail salons around here, please don’t waste your time or money coming to this place. Such a waste.

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